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Tag Archives: Peppers & Rogers

A year in review – Or the six things I’ve learned that I’d most like to fix in 2011

Share Tweet +1 ShareShares 0It is almost the end of the year and people are looking back on the year past and ahead to 2011. I have been noticing how many advertisers and their agencies are trying to come to … Continue reading

Posted in customer relationship management, interesting observations, return on investment, strategic management | Tagged , , , , , |