We can assess and monitor the strength of your teams in two ways.
There are multiple contracts, relationships and scopes of work or services to manage.
Your agencies may find it hard to work together, resulting in disjointed, weakened strategies and outputs. Elements of operation and process might be sub-optimal and not generating enough value. And some of your agencies may not even be fit for purpose..
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Customer satisfaction is the goal with every project. Below are just some of the things clients have had to say about working with TrinityP3. Click here to read more Client Testimonials. And because positive client and agency relationships are integral to what we do, make sure you also read our Agency Testimonials.
A high performing team is aligned and envisioned (strategically); fully integrated (structure and process); interpersonally excellent (culture); and fit for purpose (capability). All of these elements are multi-faceted in design and apply to both your team and your agency teams.
For regular relationship assessments, our Evalu8ing platform is unique in that it measures not just client to agency, but agency to agency across the whole roster. Evalu8ing uses a mix of tailored online questionaire and workshopping. In broader assessment projects team performance and collaboration is assesed through in depth stakeholder interviews.
We assess via in depth stakeholder interviews with all parties, in addition to outputs (for example, agency process maps or briefing documentation). Our focus is less on marking specific teams, and more on building a diagonostic that takes all teams into account, uncovering perception gaps, unresolved or unrealised cultural challenges, and operational inefficiencies.
We can help you build KPI frameworks for self-assessment; or we can conduct regular reviews using our Evalu8ing platform, or bespoke periodical check-ins.
Yes, we can. Everything we do is designed to deliver improved marketing outcomes, and the relationships between marketing and agency teams is critical to success.