Agency Operating diagnostic

Is your agency operationally fit enough to win more business, more often?

You’ve taken a moment to step back from the day-to-day; a brief opportunity to consider your business through a broader lens.

The value of this process lies in reflection, not perfection. Approach each question with openness and instinct; the objective is to reveal patterns rather than polish the picture. What matters here is honesty, the most valuable insights come from acknowledging opportunities for improvement, not creating a version of perfection.

Respond naturally; your first answer is often the most revealing. There are no right or wrong answers, only insights.

What happens next

• Once submitted, your responses will be analysed and weighted across the four diagnostic dimensions – Performance, Pricing, People and Product.
• A confidential, customised report will be compiled, showing your overall grade, category-specific scores, and directional benchmarks.
• Your report will be delivered by email within two working days.

Please make the payment before accessing the diagnostic