Why performance based payments need to be an incentive not a disincentive

disencentive schemes

How do you create high-performance teams? Well if you look at what often passes as performance based compensation, you would think it is about taking money away from the agency before then setting an unreasonable and unrealistic performance metric, and then asking the agency to work at getting their money back. Talk about all stick and no carrot. Is it any wonder that so many marketers report that their agency performance remuneration efforts failed? Let’s be honest for a minute and admit that most of these performance models were really about reducing the agency fee and had very little to do with truly wanting to encourage performance. The technique would be applied usually as a way to get the agency to reduce their overall fee by 10% to 15% by placing it ‘at risk’ for an opportunity of earning back perhaps a maximum of 20%. 

5 issues you need to overcome to make agency incentive payments work

Agency Incentive Compensation

For the past ten years we have been working with advertisers to move their agency compensation from the popular cost-based model to a value-based approach. One of the cornerstones of the value-based approach is performance or incentive-based agency compensation. In our experience the main obstacles to implementing a successful incentive or performance-based compensation are: